(note: This blog was written in March 2011)
It is hard to believe that 11 months ago, I wrote my first column as Chair of
the Board for this magazine. It has been an exciting year for me, full of
challenges, accomplishments and growth. As my term draws to an end, I would
like to take a minute to revisit the five “lemons” I raised during my first column,
which appeared in the May 2010 issue. While others will have to let me know
how the “lemonade” tastes that I hopefully helped make out of these issues, I
will give you my humble thoughts.
1. The Economy: While it does seem the recovery is taking hold, I think the
worst is still ahead of us in terms of higher education funding and how that
might affect campus activities. This year, we have looked at revising our fee
structure for members, as well as opportunities to enhance our membership.
Undoubtedly, this has been the biggest lemon during the past 12 months and
one on which NACA struggles to maintain a grasp because of the various
degrees of difficulty facing different parts of the country. That being said, we
have been proactive in facing this issue and have offered a variety of different
ideas in the hopes of addressing how our members can get the most for their
dollars. While many of those ideas are still in discussion, I do think we are
moving in the right direction in order to make NACA not only the best quality
campus activities organization, but also the most valuable one in terms of
membership dollars.
2. Membership: This year, our membership numbers shifted as we saw small
growth in school membership, but a drop in associate membership. I think the
growth can be attributed to the focus the Board and NACA Office placed on
recruiting and retaining our school members. Through the work of Kristie Gerber,
Chair of the Membership Committee, we have examined several different
membership ideas and “loyalty” plans. We are moving in the right direction, but
over the next year, I think you will see a true strategic plan for membership
growth and retention developed and implemented. NACA is too good a value for
our members not to grow at a healthy rate for the next few years, and I look
forward to continuing to help the Association develop a true vision in this area.
3. Volunteer Management: We are a volunteer association, and as I stated
repeatedly during the past 11 months, volunteers are the backbone of NACA.
Through the work of Michelle Whited, a volunteer manual has been drafted and
we are currently revising it to provide our volunteers with the structure and
training they need to be successful. I think this “lemon” has a lot of juice left in it and we still have work to do in this area to ensure that every NACA volunteer has
a truly meaningful experience. I look forward to seeing the work Hank
Parkinson, our new National Volunteer Development Coordinator, does in making
this lemonade truly tasty!
4. The World Around Us: I know some of our members question our move to
expand our reach beyond the American market in terms of higher education and
entertainment, but we are making significant headway in establishing NACA as
a place that foreign countries and their representatives look to in order to
understand the US college market, as well as the American higher education
system. This is a long-term investment that is slowly starting to show some
return, but I believe the real benefit will become apparent in about two to three
more years. Patience is the key in making this lemonade, and I believe it will
undoubtedly pay off in the end.
5. A New Strategic Direction: A new Strategic Plan will be ready for the
Association by the end of the summer, and it could not have been done without
the outstanding work of two people. Mark Constantine chaired the Self Study
report, which was delivered to the Board in December and really gave us an
understanding of the issues facing the Association. Chris Gill, who chaired the
Strategic Plan Committee, did a terrific job throughout the year of soliciting
information from all membership. We now have a draft a plan the Board will
continue to work on and refine until the July meeting. Check out
both the Self Study
(http://www.naca.org/aboutus/Pages/NACASelfStudy.aspx) and the
new proposed Strategic Plan
(http://www.naca.org/aboutus/Pages/default.aspx).
While those were the big “lemons” I predicted would be challenging this year,
two other issues captured much of my time and thoughts, as well. As you know,
I have worked hard at being transparent in terms of how NACA is managed, as
well as how we are dealing with the lawsuit with APCA/Cameo Publishing. While
the lawsuit continues into its third year, I am thankful that NACA was insured for
this type of burden and I do think an end is in sight. I am still convinced that
NACA will be absolved of any wrongdoing and am sad that I could not help the
Association reach an amicable agreement with APCA and Cameo Publishing.
The other issue deals with Block Booking and how we manage this essential
part of our Association. We are making progress in re-engaging our members in
this process and I think business has definitely improved for all. During the next
couple of years, I think you will see Block Booking continue to grow, which will
result in more business being done at our events as well as back on campuses.
Before I sign off, I want to thank some folks who have helped me so much
this year. The NACA Office staff have been wonderful and helped me truly
understand the many issues, while being patient with my many questions. I
have been fortunate to have a group of friends in the NACA world who have
helped me laugh throughout my NACA career and always kept me grounded. The
Board of Directors has provided me with much information and many opinions,
as well as laughs and memories. I have been truly lucky to work with such an
outstanding group of professionals, associates and graduate students. A special
thank-you goes to Brian Wooten, who will be writing this column for the next
year. Brian has been a terrific friend for more than 15 years and we have shared
much together in our NACA lives. He is going to be a terrific Chair of the Board
and I look forward to helping him accomplish all of his goals. To my second
family back at USCA, thank you for supporting my second job with NACA and
never complaining about my many phone calls and time away from the office.
Lastly, thanks to my wife, Kathy, and my two sons, who don’t really get this
NACA stuff, but have always been supportive and understanding.
I have one more year left on the Board and I look forward to continuing to
serve the Association and its members. As always, if you have any comments or
thoughts, my e-mail address is ahmeds@usca.edu. Thank you for letting me
spend a little time with you each month and being a part of this wonderful
Association!
This year’s National Convention theme is Swinging for the Fences, which honors the rich history of baseball in St. Louis and I think we are going to hit a home run with this Convention for many reasons! Before I tell you about the Convention, let me tell you about our team that we have put together to make it happen.


